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  1. Purple Support
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  3. Hardware Guides

Troubleshooting Guides

List of Compatible Devices (Start here!)
Cisco - Firewall Rules
Draytek and Purple WiFi
Meraki - Force session close
MiKroTik - Session Timeout
MicroTik : IP Binding.
MikroTik: Wall Garden IP List
MikroTik: allow clients (by MAC) to bypass
Mikrotik: users not able to login using multiple devices
Netgear WNDR3800 TFTP Recovery
Purple WiFi Mikrotik Setup with Multiple Hotspots
TP-Link - Soft Reset
Ubiquiti UniFi AP - Restoring to Original Firmware
Using UniFi Recovery mode via TFTP
iOS pop-up on Extreme (Enterasys) IdentiFi Purple WiFi network