Is there a limit on the number of eshots / vouchers I can send or the number of SMS I can deliver, and is there a cost involved?

Our Marketing E-shots are free to use, but this is subject to a Fair Usage Policy. 


The Fair Usage Policy can potentially limit the amount of E-shots you can send, but even at a minimum, you would be able to send 500 Emails per month. The limits are reset at the start of every month and are based on a multiple of your unique WiFi visitors. We also offer the option of purchasing additional CRM space should you wish to increase the monthly limit.

SMS is delivered via Twilio and must be configured prior to using the SMS service. There cost per text and limits are managed by the customer in their Twilio dashboard. To set up Twilio in your venue, please head over to Marketing > Connectors > Twilio

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