Support
FAQs
Frequently asked questions on aspects of Purple Wifi
Getting Started
- How do I raise a support issue?
- What is Purple?
- Will my personal internet be secure?
- Does Purple meet with the current legal requirements for providing a WiFi hotspot?
- My business has multiple venues. Can I install Purple in all my venues?
GDPR
Sales & Marketing
Billing
Technical: General
- Where can I download my router firmware?
- How do you provide content filtering?
- How do you provide usage tracking?
- Can I reset my device to factory settings?
- Is there a minimum Bandwidth Speed requirement for the service?