Support
FAQs
Frequently asked questions on aspects of Purple Wifi
Getting Started
- What is Purple?
- Do I need an internet connection to use Purple?
- Do I need technical assistance to set this up?
- Do you supply me with a ‘wireless’ router?
- Which social media channels does Purple offer?
Sales & Marketing
Billing
Technical: General
- Where can I download my router firmware?
- How do you provide content filtering?
- How do you provide usage tracking?
- How do I reset my router?
- Can I reset my device to factory settings?