Support
FAQs
Frequently asked questions on aspects of Purple Wifi
Getting Started
- What is Purple?
- Do I need an internet connection to use Purple?
- Do I need technical assistance to set the hardware to work with Purple?
- Do you supply me with a ‘wireless’ router?
- Which social media channels does Purple offer?
Sales & Marketing
Billing
Technical: General
- Where can I download my router firmware?
- How do you provide content filtering?
- How do you provide usage tracking?
- Can I reset my device to factory settings?
- Is there a minimum Bandwidth Speed requirement for the service?
Technical: Licenses
Glossary
Platform Announcements
- Introducing the Twilio connector
- Introducing the new Purple
- The New Purple is Live!
- (Europe) Important changes to the Purple RADIUS servers
- (Americas) Important changes to the Purple RADIUS servers