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What is Purple?
Do I need an internet connection to use Purple?
Do I need technical assistance to set this up?
Do you supply me with a ‘wireless’ router?
Which social media channels does Purple offer?
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Sales & Marketing
What address are eshots sent from?
Is there a limit on the number of vouchers I can send or the number of SMS I can deliver, and is there a cost involved?
Can end customers 'opt out' of receiving promotional material?
How can I reach my Account Manager or the Sales Team?
I have a query about my payments or invoice, who should I contact?
How much does Purple cost?
What payment options are there for Purple?
Is there a contract?
If I am on the Free Package, how do I upgrade to the Premium Package?
List of Supported Devices
Where can I download my router firmware?
How do you provide content filtering?
How do you provide usage tracking?
How do I reset my router?
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Hardware Set-Up Guides
List of Compatible Devices
Device Web Management Interface
Supported 3G/4G modems
Meraki - Force session close
MikroTik: allow clients (by MAC) to bypass
MikroTik: Instagram SSL Error
MicroTik : IP Binding.
MiKroTik - Session Timeout
See all 12 articles
Tips and Tricks
Tips and Tricks
Setting up a business page on Facebook
How to set up e-shots
How to set up your splash page
Linking social media accounts
Understanding the social login options
See all 7 articles
Hotspot in a Box
Plugging in the Hotspot Router
Where should I place my wireless router/hotspot?
Content Filtering Categories
An onboard solution